616jl Privacy Policy

1. Introduction

616jl ("we," "us," or "our") is committed to protecting the privacy and personal data of all users who access or register on the 616jl online gaming platform at 616jl.net (the "Platform"). This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as well as applicable PAGCOR data governance requirements.

This Privacy Policy applies to all personal information collected through the Platform, including information provided during account registration, identity verification, financial transactions, customer support interactions, and general use of our services. By creating a 616jl account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a 616jl account, complete identity verification, make deposits or withdrawals, or contact our support team, we collect the following categories of personal information:

• Identity Information: Full legal name, date of birth, nationality, and government-issued identification documents (e.g., Philippine National ID, passport, driver's licence).
• Contact Information: Email address, mobile number, and residential address (including city, province, and postal code).
• Financial Information: Payment method details (e.g., GCash account number, bank account details for BPI, BDO, or Metrobank), transaction history, deposit and withdrawal records.
• Account Credentials: Username and encrypted password. We do not store your password in plain text.
• Communications: Records of your interactions with our customer support team, including live chat transcripts and email correspondence.

2.2 Information Collected Automatically

When you access the 616jl Platform, we automatically collect certain technical and behavioural data, including:

• IP address, device type, operating system, and browser type.
• Pages visited, time spent on each page, and navigation paths within the Platform.
• Game activity logs, including games played, wagers placed, and session duration.
• Cookies and similar tracking technologies (see Section 6 for details).

2.3 Information from Third Parties

We may receive personal information about you from third-party identity verification providers, payment processors, and fraud prevention services engaged to support our KYC and AML compliance obligations.

3. How We Use Your Information

616jl uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and administer your 616jl player account, including processing your 616jl Login and managing your profile settings.
• Identity Verification: To verify your identity and age in compliance with PAGCOR regulations and Philippine law, including the requirement that all players be at least 21 years of age.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment methods.
• Regulatory Compliance: To fulfil our obligations under applicable anti-money laundering (AML) laws, PAGCOR licensing conditions, and the Data Privacy Act of 2012.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyse usage patterns, diagnose technical issues, and improve the overall quality and performance of the 616jl Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about new games or features, where you have provided consent to receive such communications. You may opt out at any time.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming behaviour and, where appropriate, apply responsible gaming interventions such as deposit limits or self-exclusion in accordance with our Responsible Gaming Policy.

4. Legal Basis for Processing

616jl processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management and transaction processing.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including PAGCOR licensing requirements, AML obligations, and tax reporting duties.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform, including fraud prevention and platform analytics.
• Consent: Where we rely on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Sharing Your Information

616jl does not sell your personal information to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to facilitate deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission of the Philippines, law enforcement agencies, and other government bodies, where disclosure is required by law or court order.
• Technology Service Providers: Cloud hosting providers, cybersecurity firms, and software vendors who process data on our behalf under strict data processing agreements.
• Game Providers: Third-party game studios whose titles are available on the 616jl Platform, to the extent necessary to deliver gameplay services.

6. Cookies & Tracking Technologies

The 616jl Platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and collect analytics data. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated data about how players use the Platform, helping us identify areas for improvement.
• Preference Cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the 616jl Platform.

7. Data Retention

616jl retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in accordance with AML regulations and PAGCOR requirements.
• KYC documentation is retained for the period required by applicable law, typically five (5) years from the date of the last transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

8. Data Security

616jl implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 616jl Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments.
• Multi-factor authentication options for player accounts.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 616jl will notify you and the National Privacy Commission of the Philippines in accordance with applicable law.

9. Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 616jl:

• Right to be Informed: The right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days.

10. Children's Privacy

The 616jl Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account and delete the associated data.

If you believe that a minor has accessed the 616jl Platform, please notify us immediately at [email protected].

11. Third-Party Links

The 616jl Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 616jl Platform and does not cover the privacy practices of any third-party sites. We encourage you to review the privacy policies of any third-party services you access.

12. Changes to This Policy

616jl reserves the right to update this Privacy Policy at any time. When we make material changes, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the most recent revision. Your continued use of the Platform following any update constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 616jl Data Protection Officer. Our support team is available 24/7 and will respond within one hour for all registered 616jl members.

Email: [email protected]

Please include your registered username and a brief description of your request so we can assist you as efficiently as possible.